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NO SHIPPING OF FRESH/FROZEN OR ANY OTHER MEAT NEEDING CHILLED SHIPPING- NO EXCEPTIONS
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FRESH/FROZEN MEAT - PICK UP IN STORE ONLY - NO SHIPPING
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Processing of all online orders are on Mon. to Wed. If you want it urgently - please let us know per email.
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All orders received at Tuesdays at 5pm will be processed the next week.
COVID - 19 & KEEPING EACH OTHER SAFE
ANSWERS TO THE MOST FREQUENT QUESTIONS ASKED:
HOW TO SHOP WITH US DURING LOCK DOWN
ONLY ONLINE ORDERS. Please place and pay your order online
DELIVERIES
Only contactless deliveries by couriers
STORE PICK UPS
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PLEASE WAIT FOR PICK UP READY NOTIFICATION FROM OUR TEAM
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PICK UP TIMES :MON. - SAT:10AM - 3PM
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Pick up at FRONT DOOR of Store only.
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Our Team will notify you when your order is ready for pick up.
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WAIT IN CAR AND CALL 078557800 to let us know you are here.
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Door will be opened and order will be ready for pick up on table at front door.
WE NEED A MOBILE NO WITH ORDER PLEASE!
HOW LONG WILL I WAIT FOR MY ORDER
We can assure you that our team is putting in every effort possible, to ensure a speedy processing of all orders received. Due to high demand, we have reduced meat cuts available ,only to the regular ones - no special cut requests can be accepted at this time. Processing time is currently between 2-4 days. To speed up the process - if you are in Hamilton and can pick up at the store - you'll receive your order sooner. Make sure to choose the pick up option upon checkout
RURAL DELIVERIES: FRESH & FROZEN MEAT
We DO NOT deliver FRESH OR FROZEN MEAT to RURAL addresses (sorry but this may take up to 3 days and we can’t risk our product sitting for that length of time), if you do live in a rural area and you place an order for fresh meat, you have to put an urban delivery to receive your order - otherwise your order will be cancelled and you'll be refunded.
THANK YOU TO ALL YOUR KIND WORDS AND FOR NOTICING THE EFFORT OUR TEAM IS PUTTING IN - IT MEANS A LOT TO ALL OF US
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